TERMS & CONDITIONS

 This Terms & Conditions was last updated on 5th July 2021.

 

Welcome to Lifeworks Consulting Sdn Bhd (“Lifeworks/LW”) Learning Management Platform. 

 

 

DEFINITIONS 

“Lifeworks Learning Platform” means all of our web-based inbound marketing and sales applications, tools and platforms that LW may make available, and are developed, operated, and maintained by LW, accessible via www.lifeworks.com.my or another designated URL, Learning Management System (LMS) and/or any ancillary products and services, including website hosting, that we provide.  

 

“We”, “Us”, “Our”, and “Lifeworks” means Lifeworks Consulting Sdn Bhd. 

 

“You” means the participant, other than Lifeworks, entering into this Terms & Condition and participating in the Lifeworks’ Online Course. 

 

 

USER ACCOUNT 

Participants need a user account to access and enrol the online courses in our Lifeworks Learning Platform. When setting up and maintaining your account, you must provide and continue to provide accurate and complete information, including a valid email address. You are responsible for what happens with your account, including for any harm or damage (to us or anyone else) caused by someone using your account without your permission. This means you need to be careful with your password. You may not transfer your account to someone else or use someone else’s account. If you contact us to request access to an account, we will not grant you such access unless you can provide us with the information that we need to prove you are the owner of that account. In the event of the death of a user, the account of that user will be closed. 

 

Lifeworks Consulting will not intervene in disputes between students or instructors who have shared account login credentials. You must notify us immediately upon learning that someone else may be using your account without your permission (or if you suspect any other breach of security) by contacting the Lifeworks Crew. We may request some information from you to confirm that you are indeed the owner of your account. 

 

 

YOUR COMMITMENT TO THE COURSE 

Demands of your course – The course(s) you are about to begin will be an exciting journey. It will allow you to explore the techniques and methodology for each course that you choose. 

 

Your attendance  Important information is included in every chapter. Because this course is built from a few basics to more complex concepts, you must read and view all materials, or your online course will be incomplete. You will need to complete the course in order to receive a completion certificate.  

 

Your study material  Each of our courses will contain materials such as reading materials, videos and instructional presentation of the academic content. Everything you need to pre-study or review the academic material, is contained in the system. Some courses involve pre-studying the materials and homework. You are required to complete it beforehand. 

 

Course Duration – Course duration may vary for different courses. A new account will be created for participants at ‘Lifeworks Learning Platform’ and will be issued with a new temporary password. It is important to get started right away and to keep on schedule for successful completion of the course. At the end of the course duration, we will remove your user data from our system and deactivate your account. A reminder that the course will be ending soon will be sent by email to notify participants.  

 

 

COURSE(S) ENROLMENT 

As a student, when you enrol in a course, whether it’s a free or paid course, you are getting a permission from Lifeworks Consulting to view the course via the Lifeworks Learning Platform and Services, and Lifeworks Consulting is the licensor of record. Courses are licensed, and not sold, to you. This permission does not give you any right to resell the course in any manner (including by sharing account information with a purchaser or illegally downloading the course and sharing it on torrent sites or the cloud). 

 

Lifeworks Consulting grants you (as a student) a limited, non-exclusive, non-transferable license to access and view the courses and associated content for which you have paid all required fees, solely for your personal, non-commercial, educational purposes through the services, in accordance with these Terms and any conditions or restrictions associated with a particular courses or feature of our Services. All other uses are expressly prohibited. You may not reproduce, redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, create derivative works of, sublicense, or otherwise transfer or use any course unless we give you explicit permission to do so in a written agreement signed by a Lifeworks authorized representative. Should you have any questions, please contact us at enquiry@lifeworks.com.my 

 

We reserve the right to revoke permission to access and use courses at any point in time in the event where we decide or are obligated to disable access to a course due to legal or policy reasons. 

 

 

COURSE PAYMENTS 

 

Pricing  

The price of courses provided by Lifeworks are determined based on the price offered by our partnership agreements with our clients, as state in the Lifeworks’ website/our partner’s platformsWe regularly run promotions and sales for our courses and certain courses are only available at discounted prices for a set period of time. The price applicable to a course will be the price at the time you complete your purchase of the course (at checkout). Enrolment will only begin when Lifeworks receive payments in our bank account or other third-party payment processing accounts (PayPal, TransferWise etc.) 

 

The fee includes: 

    • Course Registration Fee
    • Use of Lifeworks’ platform (Learning Management System)
    • Study Materials:
      • Course Videos
      • Electronic copy (Pdf)
      • Virtual Session(s) 

Payment  

You agree to pay the fees for courses that you purchase, and you authorize us to charge your debit or credit card or process other means of payment (such as PayPalTransferWise, direct debit/online bankingcredit/debit card or mobile wallet, bank transfer) for those fees. Lifeworks works with third party payment processing partners to offer you the most convenient payment methods in your country and to keep your payment information secure. 

 

When you make a purchase, you agree not to use an invalid or unauthorized payment method. We reserve the right to disable access to any course for which we have not received adequate payment. 

 

Charge any Conversion or Third-Party Fees 

Lifeworks charges currency conversion fees when you purchase a course. If you purchase a course in a currency that’s different from your payment method’s currency, however, your provider or third-party payment processor may apply a currency conversion rate or fees. Please contact your payment provider or bank for information on what fees may apply. 

 

Refund  

You may refer to our Refund & Exchange policy for more details  

 

 

USING LIFEWORKS LMS AT YOUR OWN RISK 

Our platform model means we do not review or edit the courses for legal issues, and we are not in a position to determine the legality of course content. We do not exercise any editorial control over the courses that are available on the platform and, as such, do not guarantee in any manner the reliability, validity, accuracy, or truthfulness of the courses. If you enrol in a course, you rely on any information provided by an instructor at your own risk. 

 

By using the Services, you may be exposed to content that you consider offensive, indecent, or objectionable. Lifeworks has no responsibility to keep such content from you and no liability for your access or enrolment in any course, to the extent permissible under applicable law. This also applies to any courses relating to health, wellness, and physical exercise. You assume full responsibility for the choices you make before, during, and after your enrolment in a course. 

 

When you interact directly with a student or an instructor, you must be careful about the types of personal information that you share. While we restrict the types of information instructors may request from students, we do not control what students and instructors do with the information they obtain from other users on the platform. You should not share your email or other personal information about you for your safety. 

 

We do not hire or employ instructors nor are we responsible or liable for any interactions involved between instructors and students. We are not liable for disputes, claims, losses, injuries, or damage of any kind that might arise out of or relate to the conduct of instructors or students. 

 

When you use our Services, you will find links to other websites that we don’t own or control. We are not responsible for the content or any other aspect of these third-party sites, including their collection of information about you. You should also read their terms and conditions and privacy policies. 

 

 

LIFEWORKS’S RIGHTS 

All rights, title, and interest in and to the Lifeworks Learning Platform and Services, including our website, our existing or future applications, databases, and the content our employees or partners submit or provide through our Services (but excluding content provided by instructors) are and will remain the exclusive property of Lifeworks and its licensors. Our platforms and services are protected by copyright, trademark, and other laws of both the Malaysia Laws and foreign countries. Nothing gives you a right to use the Lifeworks name or any of the Lifeworks’ trademarks, logos, domain names, and other distinctive brand features. Any feedback, comments, or suggestions you may provide regarding Lifeworks or the services is entirely voluntary and we will be free to use such feedback, comments, or suggestions as we see fit and without any obligation to you. 

 

You may not do any of the following while accessing or using the Lifeworks platform and Services: 

    • Access, tamper with, or use non-public areas of the platform (including content storage), Lifeworks’ computer systems, or the technical delivery systems of Lifeworks’ service providers.
    • Disable, interfere with, or try to circumvent any of the features of the platforms related to security or probe, scan, or test the vulnerability of any of our systems.
    • Copy, modify, create a derivative work of, reverse engineer, reverse assemble, or otherwise attempt to discover any source code of or content on the Lifeworks Learning Platform or Services.
    • Attempt to access or search our platform by any means (automated or otherwise) other than through our currently available search functionalities that are provided via our website, or mobile appsYou may not scrape, spider, use a robot, or use other automated means of any kind to access the Services.
    • In any way use the Services to send altered, deceptive, or false source-identifying information (such as sending email communications falsely appearing as Lifeworks); or interfere with, or disrupt, (or attempt to do so), the access of any user, host, or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the platforms or services, or in any other manner interfering with or creating an undue burden on the Services. 
 

UPDATING THESE TERMS 

From time to time, we may update these Terms to clarify our practices or to reflect new or different practices (such as when we add new features), and Lifeworks reserves the right in its sole discretion to modify and/or make changes to these Terms at any time. If we make any material change, we will notify you using prominent means, such as by email notice sent to the email address specified in your account or by posting a notice through our Services. Modifications will become effective on the day they are posted unless stated otherwise. 

 

Your continued use of our Services after changes become effective shall mean that you accept those changes. Any revised Terms shall supersede all previous Terms. 

 

 

STATEMENT OF UNDERSTANDING 

You understand and agree that by enrolling in the online course, you are incurring obligations to complete the coursemastering the subject matter for the field training sessions and skills of coral propagation are largely dependent on yourself. You also understand and agree that learning coral propagation requires a commitment of time, money, cooperation and practice in order to be certified. Also, you understand that only after completion of the online course, would you be awarded certification. 

 

 

CONTACT US 

The best way to get in touch with us is through email – enquiry@lifeworks.com.my 

 

We’d love to hear your questions, concerns, and feedback about our Services.

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